You get a price before I start, and you talk to the person doing the work. If a repair isn't worth the money, I'll say so instead of selling you one.
On-site around Loveland and Fort Collins, or remote if the problem allows it.
Slow, crashing, infected, or won't boot at all.
Clean installs, upgrades, and dual boots, with your files kept intact.
Home or small office. Wi-Fi that reaches the whole building.
Spec'd to your budget and what you'll actually use it for.
New device, new office, or a machine you just bought.
A few machines, a printer, and nobody on staff who wants to deal with it.
Repair and IT work is priced per job, because a five-minute fix and a three-hour recovery shouldn't cost the same. You get a number before I start. If the job turns out to be bigger than it looked, I stop and call you rather than running up the bill.
If a machine isn't worth repairing, I'll tell you that. I'd rather lose the job than take your money for a computer that's going to fail again in two months.
That's normal, and describing it badly is fine. Call and tell me what it's doing — what changed, when it started, what it says on the screen. I can usually narrow it down on the phone for free.